Please watch our application video below

Upon completing your purchase, you will receive an email containing information to track your item. If you encounter any difficulties, please do not hesitate to contact our customer support team for assistance below.

3sixT Gear guarantees that our products are free from any material or workmanship defects. If you believe your 3sixT device is faulty and needs to be replaced, you can reach us through our customer support team: For purchases made via 3sixT Gear, please proceed below. For purchases made through other retailers, we kindly advise visiting the original store of purchase for available remedies.

Unfortunately customers are required to register their product and device within 2 weeks of purchasing to be covered by the extra device and product warranty. However, customers are still covered by the standard consumer protection law for faulty or broken products.

It can take up to 45 days from when our Finance Team receives the reimbursement request.