3sixT Gear guarantees that our products are free from any material or workmanship defects. If you believe your 3sixT device
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How can I return an item?
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What do I need to return inside the box?
The items to include when returning a product may vary depending on the product and claim. However, we recommend sending -
How can I request a refund?
Ultimate Program product from a different retailer, kindly return the product to the original store of purchase with your proof -
I ordered the wrong product and want to exchange
exchange is unavailable upon receipt of the return, and it adheres to our Returns Policy, a complete refund will be issued -
I was delivered the wrong product
it indicates an error from our end, and we will cover the return shipping cost by providing a pre-paid e-Parcel label. However -
How long does it take to receive my replacement product?
retailers and it falls within the warranty period, you can return to your original store of purchase to request a replacement -
Do you have a Change of Mind Policy?
Unless exchanging for another product, returns due to a change of mind are not accepted. -
3sixT Neo Wallet Case
for 3 YEARS from the date of purchase. The consumer must return the faulty product to the retail store it was purchased from -
3S-2413 - 3sixT Laptop Stand - Silver
for 3 YEARS from the date of purchase. The consumer must return the faulty product to the retail store it was purchased from -
3sixT Neo Stand Case
for 3 YEARS from the date of purchase. The consumer must return the faulty product to the retail store it was purchased from